All orders take 24-48 hours to process before shipping. In-stock items will ship within two business days. For customized collaborations, please allow 6-8 weeks for production before they’re shipped, ensuring each item is made just for you. Please note that orders are processed based on availability and credit card verification, so you can be confident in the quality and care we put into each order.

What is your return policy?

Because each of our bags is 100% handcrafted, every piece is unique. As a result, we are unable to accept returns, ensuring the highest level of craftsmanship and exclusivity in every bag

Unfortunately, we do not accept exchanges 

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